I’ll start off with the easy ones first.įirst, check your Work Offline setting in Outlook to see if that’s turned on by mistake.

Or, sometimes, you might see a status of “Trying to connect…” or “Disconnected status”.Īt Intermedia we have a few standard procedures which often resolve these issues. Here’s the scenario: You open your Outlook mail app, and the Outlook status bar is showing “Connected to Microsoft Exchange” or “Connected”, but your mailbox doesn’t appear to be syncing properly. What to do when mail takes a long time to send or just isn’t coming in Here are some things to try to resolve the problem. They don’t happen often, but they can be frustrating when they do occur. In this installment of our Quick Tips series, Phill Lewis discusses ways to resolve Outlook connectivity issues.

Each installment of our series will tackle a different topic, from troubleshooting a issue to discovering helpful features and functionality that can make your work life easier. Introducing Quick Tips: helpful tips from our Support and Product experts for getting the most out of your cloud services.